Portfolio

Project Overview

LocateIT is a comprehensive equipment tracking and management system developed for the PLV IT Office. The system streamlines the process of tracking IT equipment, managing assignments, and maintaining inventory records.

Key Features

• Real-time equipment tracking and location management
• User-friendly interface for equipment check-in/check-out
• Automated notifications for overdue equipment
• Comprehensive reporting and analytics dashboard
• Equipment maintenance scheduling and tracking
• Role-based access control for administrators and users

Technologies Used

Impact

The LocateIT system has significantly improved equipment accountability and reduced the time spent on manual tracking. It has become an essential tool for the IT Office's daily operations.

Project Overview

Hands-on experience in setting up and maintaining campus network infrastructure, including cable management, switch configuration, and network troubleshooting.

Tasks Performed

• Crimping and terminating network cables
• Setting up and organizing network cables
• Configuring and installing network switches
• Cable toning and tracing for troubleshooting
• Testing network connectivity and performance
• Maintaining cable documentation and labeling

Tools Used

Impact

Contributed to maintaining reliable network connectivity across campus facilities and improved cable management organization.

Project Overview

Managed IT support requests from faculty, staff, and students, providing technical assistance and troubleshooting to resolve various IT-related issues.

Key Responsibilities

• Handling support requests from students and staff
• Troubleshooting hardware and software issues
• Providing technical assistance and guidance
• Documenting support interactions and solutions
• Escalating complex issues to senior IT staff
• Following up on resolved issues

Skills Applied

Project Overview

Managed and organized various datasets for different departments, focusing on data sorting, cleaning, and organization using spreadsheet tools to ensure data accuracy and usability.

Responsibilities

• Data entry and validation
• Sorting and organizing records in Excel
• Creating data reports and summaries
• Maintaining data consistency and accuracy
• Generating departmental data exports

Tools Used

Project Overview

Created comprehensive training materials and user guides for various IT systems used across the university.

Materials Created

• Step-by-step user manuals
• Video tutorials and screencasts
• Quick reference guides
• FAQ documents
• Interactive training modules

Tools Used

Project Overview

Diagnosed and resolved hardware-related issues for computers, peripherals, and IT equipment used by faculty, staff, and students across campus.

Tasks Performed

• Diagnosing computer hardware failures and malfunctions
• Replacing defective components (RAM, hard drives, power supplies)
• Troubleshooting printer and peripheral issues
• Performing system upgrades and component installations
• Testing and validating hardware repairs
• Documenting hardware issues and solutions

Skills Applied